Return Policy

Return Period
You have 90 days from the receipt of your order to request a return. After this period, no refunds or exchanges will be accepted.

Eligibility Conditions
To be eligible for a return, the item must:

  • Be unused

  • Be in the same condition as when you received it

  • Be in its original packaging

  • Be accompanied by the receipt or proof of purchase

Note: Do not send the item directly to the manufacturer.

Non-returnable Items
The following items cannot be returned:

  • Perishable items (food, flowers, newspapers, magazines)

  • Intimate or hygiene products

  • Hazardous materials, flammable liquids or gases

  • Gift cards

  • Downloadable software

  • Some health and personal care products

Partial Refunds (if applicable)
A partial refund may be granted in the following cases:

  • Books showing signs of use

  • Opened CDs, DVDs, games, or vinyl records

  • Damaged or incomplete items not caused by us

  • Returns made after 90 days

Refunds
Once we receive and inspect your return, you will receive a confirmation email.
If your refund is approved, it will be credited automatically to your original payment method within a reasonable time frame.

Delayed or Missing Refunds

  • Check your bank account

  • Contact your credit card company

  • Contact your bank

If you have not received your refund, please contact us at: liooraamm@gmail.com

Promotional Items
Only regular priced items are refundable. Sale items are not refundable.

Custom Products
According to Article L221-28 of the Consumer Code, the right of withdrawal does not apply to custom-made products or products made according to customer specifications.
Therefore, no returns or refunds will be accepted for these items, unless there is a manufacturing defect or error on our part.

Exchanges
Exchanges are only possible for defective or damaged items.
To request an exchange, please contact us at: liooraamm@gmail.com
60, rue François 1er – 75008 Paris, France

Gifts
If the item was marked as a gift and shipped directly to you, you will receive a gift credit via email.
If the item was not marked as a gift, the refund will be sent to the original purchaser.

Return and Shipping
Return address:
60, rue François 1er – 75008 Paris, France
Return shipping costs are at your expense and are non-refundable.
If you receive a refund, the return shipping cost will be deducted.
For items valued over €75, we recommend using a tracked or insured shipping method. We do not guarantee the receipt of your return.